A few customers have mistakenly purchased Enercell 18-24V AC power adapters instead of the recommended DC power adapter. Be sure not to make this mistake, or your amplifier will be damaged! Additionally, battery safety should always be checked when using a new power adapter, as per the Instructions.
PayPal’s automated shipment notification server has been down for several days. As a result, some customers may not receive an automated shipment notification. We will manually e-mail shipment notifications to those affected by the outage. If you have not heard from us within 2 days and would like confirmation, please contact us.